| III.1 |
Align the organizational leadership and structure, work force composition, and management style to support the evolving strategic direction of the College. |
| III.2 |
Develop a work force of excellence that exceeds customer expectations in the delivery of programs and services. |
| III.3 |
Develop and implement technology applications and customer service systems that achieve excellence in programs, services and operations. |
| III.4 |
Prioritize and allocate resources to develop and implement continuous improvement plans and strategic initiatives. |