Blackboard Help
Currently enrolled students, please note:
All BlackBoard courses open on the FIRST day of class. You will not be able to access courses in BlackBoard until the start date of the course.
- Whom do I contact for answers to other questions about online learning courses?
Email the OIT Technology Help Desk at support@atc.edu.
- What is my Blackboard username and password?
If you are an undergraduate, degree-seeking student then your Blackboard username and password is the same as your ATC username. Generally, this is your last name plus your first initial, possibly followed by some numbers. If you need help, visit the Account Setup page.
If you are taking a Continuing Education course with an online component, your username will have been communicated to you by email. You can set or change your Blackboard account password using the Blackboard password reset.
- How do I get started in my online class?
Log into Blackboard on the first day of classes and click on your class. Read your instructor's welcome message thoroughly and follow their directions. If you still have questions, e-mail or call your instructor. You should also thoroughly read the syllabus and ask your instructor anything that is unclear. In addition, clicking on each of the links and exploring each area will help you understand how the course is set up.
- How do I get to Blackboard?
If you are an undergraduate, degree-seeking student then you can find easy-to-access links to Blackboard and to your MyATC Portal on the Student Resources page. You may also access Blackboard from within the MyATC Portal. Blackboard may also be accessed directly at blackboard.atc.edu.
If you are taking a Continuing Education course with an online component, please login using the following URL: https://ce.blackboard.atc.edu/. To use this link, you will need to log in with just your ATC username, not the full email, and your ATC password.
- I signed up for an online class. When will my instructor contact me?
Do not wait for your instructor to contact you. Log onto Blackboard immediately. Our online courses are not self-paced. Online classes begin on the first day of the semester and end on the last day of the semester. Online classes have the same attendance policy as face-to-face courses.
- I am enrolled in an online class and I have successfully logged into Blackboard but I don't see my class. Where is it?
If you enrolled before the start of the term, you should have access to your course on Blackboard on the first day of the term. If you added the course on or after the first day of the term, you may experience a delay of 48 hours before gaining access to Blackboard. If, after 48 hours, you are still unable to access Blackboard, send an email to: support@atc.edu
In your message, include your name as it appears in the college records, your course number, your section number (e.g. HIS 101 067) and a telephone number where you may be reached.
- How do I receive my online course materials?
Students access lessons and assignments through their Blackboard course. Textbooks and other required materials are available through the Aiken Technical College Bookstore located in the Gregg-Graniteville Student Activities Center (Building B).
- Are books and materials the same for online learning and on-campus courses?
Not always. Students must verify that they purchase the textbook required for a course by its specific section number or by its specific syllabus.
Where can I find help on how to use Blackboard?Watch video tutorials at the YouTube channel: Blackboard Learn: For Students, look for the Online Learning Success Orientation in your Blackboard course list, and visit the Blackboard Help Center.