Multi-Factor Authentication (MFA), also known as Two-Factor or Two-Step verification, is a security system that verifies a user’s identity by requiring multiple credentials. Rather than only asking for a username and password, MFA requires an additional credential, such as a pin code from a user’s smartphone, approval from a mobile app installed on a user’s smartphone, or a phone call to a specified phone number. ATC employees attempting to access their Office 365 account (email, OneDrive, etc.) from off campus will be required to setup/authenticate using the new security feature.
3 Steps to Setup Your MFA Account
- Follow this link to setup your account https://aka.ms/mfasetup
- Select a Multi-Factor Authentication option that works best for you.
- Microsoft Authenticator app on your cell phone. (Recommended)
- Receive a text code to an authentication phone.
- Receive a phone call to an authentication phone.
- Follow your option's steps below.
- Setting up the Microsoft Authenticator App
- Install the Microsoft Authenticator app on your cell phone from the android or iPhone app store.
- Login to https://aka.ms/mfasetup with your email address and password.
- Select Mobile app from the pull down list.
- Select your option to respond to log in request. You can choose to confirm a notification (suggested) or to enter a verification code.
Pro Tip. If you are trying to log in from a location where cell service is unavailable, the verification codes will still be valid to use and gain access to your account.
- Press the Set up button to configure your account with the app.
Verification Code
Confirmation approval
- Assign the app on your phone to your account to complete the process.
- Using an Authentication Text or Call
- Login to https://aka.ms/mfasetup with your email address and password.
- Select Authentication phone from the pull down list.
- Enter your cell phone number.
- Choose your preferred method for verification.
- Send a code to text message — to get an authentication code.
- Call me — to get a voice call validation.
How to Change Your Option
You can change your authentication preference if you decide you want to use a different option or if you wish to change the phone number the call or text is sent to.
- Login to https://aka.ms/mfasetup with your email address and password.
- Authorize your login using your current default option.
- Select your new preference or change your phone number.
Get in Touch
The Information Technology department can be contacted at (803) 508-7257 or support@atc.edu. You can also get in touch in person by visiting Room A-114. Office hours are:
Office hours:
Monday 8 a.m. - 4 p.m.
Tuesday 8 a.m. - 4 p.m.
Wednesday 8 a.m. - 4 p.m.
Thursday 8 a.m. - 4 p.m.
Friday 8 a.m. - 1 p.m.