ISM will ensure that students can log into Blackboard and access their courses.
Blackboard strongly recommends Firefox as the most compatible browser (especially when taking tests), with Chrome a good second. For more information on compatible browsers see the Bb Browser Support page
Students have several sources of information for learning how to work within Blackboard: o Every course contains a “Student Support” area linked from the main menu. The “Technology Help” folder contains links to how-to videos
On the main Bb log in screen, from the Global Navigation menu (in the upper right corner), click on the question mark to go to online help for students OR access help directly
At the beginning of each semester all students are enrolled in the Blackboard site: “Online Learning Success Orientation".
If the student reports an issue that is related to course site operation; e.g. a tool not functioning properly, a test not showing up, etc… this needs to be reported to his/her instructor. The instructor will work with TTC as needed to correct the issue.
Related tools include (student support is typically provided by the vendors)
(course materials, activities, grade books for several subjects including English, Math, Economics, etc…)
These tools may be “linked from” Blackboard using a building block. If so, students typically click on a link within Blackboard and then sign into Pearson using a separate account. This is typically used for items such as MyWritingLab or MySkillsLab. After initial sign in, students may be able to click on the link from within Blackboard and go to Pearson e site without logging in a 2nd time.
These tools also may be “bridged” from Blackboard using MyLabsPlus Bridge. If so, students will not need to sign in again when they reach the Pearson Web site. To enable this single sign on, ISM sends registration info to Pearson each semester.
If students need help accessing these tools they should contact Pearson support: http://247pearsoned.custhelp.com
(course materials, activities, grade books for several subjects including College Skills, Reading/Writing/Reasoning, etc…)
These tools may be “linked from” Blackboard using building block or regular Web link. If so, students typically sign into Cengage (Aplia/MindLinks) using a separate account. After initial sign in, students may be able to click on the link from within Blackboard and go to Cengage site without logging in a 2nd time.
If students need help accessing these tools they should contact Cengage support,
(videos of class sessions, lectures, demos)
ECHO videos are linked from Blackboard using LTI Integration. Students click on a link within their Bb course to go to the ECHO site. Their credentials are passed from Bb to ECHO. A second log in is not required.
To view videos, the only system specification are certain browser requirements (pop up blockers need to be disabled).
(originality checking & plagiarism detection – accessed via individual Blackboard course sites)
If a student reports an error message when attempting to turn in an assignment, please send message number to TTC. TTC will contact the company regarding the issue.
If students need help with using these tools they should contact TurnItIn support.